Emergency Contacts & Quick Reference

For life-threatening emergencies, always call 911 first

Immediate Emergency Numbers

• 911 - Police, Fire, Medical Emergency
• 1-800-222-1222 - Poison Control
• 717-761-1600 - UPMC West Shore Hospital

Family Emergency Contacts

Immediate Family

• Matt Cell: 717-713-5387
• Kandace Cell: 717-385-8802

Extended Family (Emergency Backup)

• John & Nancy Speicher: [Check 1Password - "Parents Emergency"]
• Michelle & Jared Schaffner: [Check 1Password - "Sister Emergency"]

Quick Action Procedures

Power Outage

1. Check neighbors - Is it just our house?
2. Check main breaker - Basement, left side
3. Flashlights - Kitchen utility drawer
4. Report outage: PPL Electric 1-800-342-5775
5. Account #: 86953-31016

No Internet

1. Restart router - Basement, unplug for 30 seconds
2. Check all devices - Is it one device or all?
3. Check status - downdetector.com
4. Call Verizon: 1-800-922-0204
5. Account #: 823166801-00001

No Heat/AC

1. Check thermostat - Battery icon? Replace batteries
2. Check air filter - Basement, replace if dirty
3. Check HVAC breaker - In electrical panel
4. Call HVAC: Ressler & Mateer 717-288-5514

Water Emergency

1. Main shutoff - Basement, right of electrical panel
2. Individual shutoffs - Under sinks, behind toilets
3. Street shutoff - Near curb with meter
4. Call water company: Veolia 1-888-299-8972
5. Account #: 00205397929178

Fire Emergency

1. GET OUT FIRST - Meeting spot: Mailbox
2. Call 911 - From outside the house
3. Fire extinguisher - Kitchen, under sink
4. Do not re-enter - Wait for fire department

Utility Companies

Electric - PPL

• Phone: 1-800-342-5775
• Website: pplelectric.com
• Account: 86953-31016

Gas - UGI

• Phone: 1-800-276-2722
• Website: ugi.com
• Account: 411000839265

Water - Veolia

• Phone: 1-888-299-8972
• Website: mywater.veolia.us
• Account: 00205397929178

Internet/Phone - Verizon

• Phone: 1-800-922-0204
• Website: verizon.com/support
• Account: 823166801-00001

Trash - Republic Services

• Phone: 1-800-210-9675
• Website: republicservices.com
• Account: 3-0611-0035298
• Pickup: Thursday mornings

Home Services

HVAC (Heating/AC)

• Company: Ressler & Mateer
• Phone: 717-288-5514
• Website: resslermateer.com

Tree Service

• Company: Home Orchards
• Phone: (272) 231-8129
• Email: info@HomeOrchards.com

Medical Contacts

Pharmacy

• Giant Pharmacy
• Phone: 717-591-0993
• Address: 255 Cumberland Parkway, Mechanicsburg

Important Home Locations

Emergency Equipment

• Electrical Panel: Basement, left side near stairs
• Water Shutoff: Basement, right of electrical panel
• Fire Extinguisher: Kitchen, under sink
• First Aid Kit: Hall bathroom cabinet
• Flashlights: Kitchen utility drawer

Technology

• Internet Router: Basement, left side near electrical panel
• Thermostat: Dining room, inner corner

WiFi & Security

WiFi Access

• Network: Speicher5G
• Guest Network: SpeicherGuest
• Passwords: Check 1Password "WiFi Passwords"

Security System

• Arm/Disarm Code: Check 1Password "Security System"
• Stay Mode: Use at night
• Away Mode: Use when leaving
• Emergency: Hold panic button 3 seconds

Garage Door

• Keypad Code: Check 1Password "Garage Door"
• Remote Access: MyQ app on phones

Important Information

Emergency Meeting Location

Primary: Front yard by mailbox