Table of Contents
- Family Devices
- Device Inventory
- Accounts on Each Device
- Parental Controls (Screen Time)
- What's Controlled
- Managing Screen Time (Matt)
- Requesting More Time (Violet)
- Family MacBook — Additional Monitoring
- Common Troubleshooting
- iPhone / iPad
- Device Won't Turn On
- Forgot Passcode / Face ID Not Working
- App Not Working / Crashing
- iPhone / iPad Storage Full
- iPhone Running Slow
- Mac
- Mac Won't Turn On
- Mac Running Slow
- Mac Storage Full
- App Won't Open on Mac
- Family MacBook — Screen Time Locked App
- Software Updates
- Find My — Locating a Device
- Lost or Stolen Device
Family Devices
A reference for who uses which device, which accounts are signed in, and how to fix common problems.
Device Inventory
iPhones
| Device | Owner | Apple ID |
|---|---|---|
| Matthew's iPhone | Matthew | matt@speicherville.com |
| Kandace's iPhone | Kandace | kanaussie@gmail.com |
| Violet's iPhone | Violet | violet@speicherville.com |
iPads
| Device | Owner / Use | Apple ID |
|---|---|---|
| Family iPad | Shared / Violet primary | violet@speicherville.com |
Macs
| Device | Owner / Use | Specs | Apple ID |
|---|---|---|---|
| Matthew's MacBook Air | Matt — portable, homelab management | M3, 16 GB, 512 GB SSD, macOS 15 | matt@speicherville.com |
| Matthew's Mac Studio | Matt — home office desktop | M-series | matt@speicherville.com |
| Family MacBook | Violet primary / family shared | macOS, parental controls enabled | violet@speicherville.com |
Matthew's MacBook Air is his primary homelab management machine (hostname gob on the home network). The Family MacBook (hostname family-macbook, IP 192.168.1.160) is Violet's main laptop — it has full monitoring and Screen Time enabled.
Accounts on Each Device
Each device is signed into one Apple ID, which controls:
- iCloud sync (photos, contacts, calendar, files)
- App Store purchases
- iMessage and FaceTime
- Find My
Passwords for each Apple ID are in 1Password → Family vault under each person's name.
Shared Apple Services
Even though each device has its own Apple ID, the family shares:
- iCloud Family Sharing: App purchases, Apple One subscriptions, storage plan
- Find My: Matt can see all family devices
- Shared Photo Album: Family album visible to all
Parental Controls (Screen Time)
Violet's iPhone, iPad, and Family MacBook all have Screen Time enabled. Matt manages the settings remotely from his own devices.
What's Controlled
- App limits: Time limits on certain app categories (social, games)
- Content restrictions: Age-appropriate content filtering for apps and web
- Downtime: Scheduled times when only certain apps are available (e.g., overnight, school hours)
- Communication limits: Who can be contacted during downtime
- Screen Time passcode: Separate from the device passcode — only Matt has it
Managing Screen Time (Matt)
From iPhone:
- Settings → Screen Time → scroll to Family → tap Violet's name
From Mac:
- System Settings → Screen Time → select Violet from the family list
Requesting More Time (Violet)
When a limit is hit, tap Ask For More Time → Matt gets a notification on his iPhone to approve or deny.
Family MacBook — Additional Monitoring
The Family MacBook also runs background monitoring (Beszel + osquery) that sends activity data to the homelab. This is visible in Grafana and Beszel. Monitoring is battery-optimized (5-30 minute intervals).
Common Troubleshooting
iPhone / iPad
Device Won't Turn On
- Hold side button + volume down for 10 seconds to force restart
- If still dead, plug into power and wait 5 minutes, then try again
- If it won't charge, try a different cable
Forgot Passcode / Face ID Not Working
- Face ID fails 5 times → falls back to passcode
- If fully locked out: Text Matt — recovery requires the Apple ID password (in 1Password)
App Not Working / Crashing
- Swipe up from bottom → swipe the app card up to close it fully
- Reopen the app
- Still broken: Settings → General → iPhone Storage → find the app → Offload App, then reinstall from the App Store
iPhone / iPad Storage Full
- Settings → General → iPhone Storage — see what's taking space
- Quick fixes:
- Enable Optimize iPhone Storage (Settings → Photos → toggle on)
- Delete unused apps — offloading keeps data but frees space
- Clear old messages: Settings → Messages → Keep Messages → set to 1 Year
- Delete downloaded videos you've already watched
iPhone Running Slow
- Restart: hold side button + volume button → slide to power off → wait 30 seconds → power on
- Check for updates: Settings → General → Software Update
- If still slow after restart and update, text Matt
Mac
Mac Won't Turn On
- Hold the power button for 10 seconds to force shutdown
- Wait 10 seconds, then press power once to start
- If no response at all, check the power connection / charger
Mac Running Slow
- Check if a specific app is the culprit: open Activity Monitor (search in Spotlight with Cmd+Space) → look at the CPU or Memory tab for anything using a lot
- Restart the Mac: Apple menu → Restart
- Check for updates: System Settings → General → Software Update
Mac Storage Full
- Apple menu → System Settings → General → Storage — shows a breakdown
- Common culprits:
- Downloads folder — safe to clear anything you don't need
- Trash — empty it (right-click Trash icon → Empty Trash)
- iCloud Drive — enable "Optimize Mac Storage" (System Settings → Apple ID → iCloud → iCloud Drive → toggle on)
- For Matthew's MacBook Air specifically: it has 512 GB and can fill up with dev tools — run
brew cleanupin Terminal to clear Homebrew caches
App Won't Open on Mac
- Force-quit if it's frozen: press Cmd + Option + Esc → select the app → Force Quit
- Try opening it again
- If it won't open at all: right-click the app in Applications → Open (bypasses some security warnings)
Family MacBook — Screen Time Locked App
If an app on the Family MacBook is blocked by Screen Time and it shouldn't be, text Matt — he can approve it remotely from his iPhone without touching the laptop.
Software Updates
iPhone/iPad: Settings → General → Software Update → Download and Install
Mac: System Settings → General → Software Update
Updates usually take 15-30 minutes. Plug in before updating — don't do it on battery.
Find My — Locating a Device
- Open Find My app
- Tap Devices
- Select the device to see it on a map
- Options: Play Sound, Mark as Lost, or Erase Device (last resort only)
Matt can locate all family devices. Each person can locate their own.
Lost or Stolen Device
- Open Find My → locate the device
- Tap Mark as Lost — locks it and shows a contact message on the screen
- Text Matt immediately — he can take further action
- If confirmed stolen: Erase Device removes all data (Matt handles this)
Need help? Text Dad at (717) 713-5387 | Back to Home